Integrating Fragmented Customer Conversations Into A Valued Experience Takes Moxie

• Christine
• October 2nd, 2014
• Forbes Blog
• 0 Comments

Two discussions are occurring in the marketplace around customer experience, one is focused on how to interact, inspire and influence buyers to trust and prefer your brand. The other conversation is focused on what to do with customers post purchase.   Logically, these two are part of the same conversation; one a continuation of the other…

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