Weather Shouldn't Ground Airline Call Centers
Weather Shouldn’t Ground Airline Call Centers
- February 14th, 2014
- HuffingtonPost
- 0 Comments
If you’re in this week’s East coast snow storm it doesn’t matter if you’re a frequent flyer. Calls this week to Delta Airlines’ frequent flyer reservation number were greeted with a message that wait times were five or more hours. Air Canada had a wait time of two hours. Even the “call back” function failed. I’m still waiting for my “call back” and that was over 30 hours ago…
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