Is Your Org Chart Driving Customers Away?

Companies today accept an abhorrent level of dysfunction as the status quo. Studies show that knowledge-workers spend half their day in meetings and employee engagement is at an all-time low. More people than ever hate their jobs and many feel they are drowning in bureaucracy and politics.  It affects everything: the top-line, the bottom-line and employee esteem….

Read the full article on Forbes.

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